Contact/FAQ

American Heart Association Authorized Training Center

Contacting Us

If you have any questions or problems registering for a class, call us at 650-549-4714 or email us at info@inhomecpr.com.

If you have registered for a class, but can’t attend, please contact us as soon as possible. This allows us to open up a spot for another student.

 

FAQ’S

 

Why should I take a class with In Home CPR?

If you are looking for a smaller, more personal class, we are a great choice.  Our classes never have more than 14 people in them, so you can ask questions and receive plenty of one-on-one instruction.

 

When do I receive my certification card?

You will receive your certification card at the end of your class.  No waiting around for it to arrive in the mail!

 

When and how do I pay for my class?

Pay when you arrive at our classroom for First Aid, CPR and BLS classes.  We accept cash and checks.  No credit cards.  Make checks payable to “In Home CPR”.  For ACLS and PALS classes you will be contacted on how to pay ahead of time.

 

I registered for a class, but did not receive a confirmation email.

When you register for one of our classes, an email confirmation is immediately sent to you.  Please feel free to call us at 650-549-4714 or email us if you any questions or concerns.

 

What if I’ve registered for a class, but can’t attend?

Please let us know as soon as possible if you aren’t going to make it. This lets us open up a spot for another student.

 

How long is my American Heart Association certification card good for?

All certifications are good for two years.

 

Will you replace my lost certification card?

If you took your class with us, we will replace your lost or damaged certification card for free.

 

Do I have to buy a course manual from you?

No, you don’t.  You can buy it from anyone.  If you have the current course manual, bring it to your class, and we will charge you $15 less for the course for First Aid, CPR and BLS classes.

 

Will you teach classes at my home or business?

Yes, we teach many classes at businesses and homes throughout the San Francisco Bay Area.  There is no minimum number of students needed to set up a class with us.  Visit our website about our on-site classes at inhomecpr.com.